Inbound sales / Onboarding specialist

amnis

AMNIS is a Fintech company with the mission to reshape international transaction banking for SMEs. Founded in Zurich in 2014, Amnis simplifies international business for small and medium-sized companies across Switzerland and Europe.

Amnis follows Revolut as the second European company in the Mastercard Start Path program. Our online platform enables SMEs to easily, quickly, and cost-efficiently manage international payments, foreign currencies and corporate card payments with integrated expense management and much more. Today, more than 4**,000 SMEs across Switzerland and Europe** rely on Amnis.

After entering several new markets, we are strengthening our teams and are looking for motivated, customer-oriented people who want to become part of a fast-growing European Fintech in its scale-up phase.

Tasks

In this role, you will act as the first point of contact for inbound leads, combining consultative sales with hands-on customer onboarding.

You will guide prospects and customers from a technical and product perspective, help them successfully onboard and set up the platform, and proactively identify upselling opportunities based on customer needs.

This role is fully inbound-focused and ideal for a junior sales professional.

Tasks:

  • Handle inbound sales inquiries from German-speaking prospects (potentially also French) and guide them through the product from a technical and business perspective
  • Support customers during the entire onboarding and setup process, ensuring a smooth and successful start with amnis
  • Understand customer needs and pains and match suitable amnis solutions, including FX, payments, cards, and additional services
  • Convince and upsell customers through value-based product pitching during onboarding and ongoing usage
  • Collaborate closely with sales, operations, compliance, and product teams
  • Contribute to internal improvements to continuously enhance customer experience and processes

Requirements

  • Native or near-native German speaking and English skills (company language is English). French would be a plus.
  • Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, Fintech or Payment
  • Affinity for consultative / solution-oriented selling
  • Interest in or basic knowledge of payments, FX or payment cards
  • Strong communication and presentation skills, with the ability to explain technical topics in a clear way
  • Ability to work independently and manage multiple customer interactions
  • Team player mentality with a hands-on attitude

Benefits

  • Attractive working conditions in a young, dynamic, and international team
  • Professional environment in a rapidly growing European Fintech scale-up with offices in Switzerland, Liechtenstein, Czech Republic, Netherlands, and Austria
  • Flexible work location: Vienna, Switzerland, Prague or hybrid/remote setup possible
  • Modern workplace with work from home options and work from other amnis offices
  • Development opportunities within the company
  • Budget for external courses, training and professional development

Amnis does not seek or accept unsolicited resumes or CVs from recruitment agencies.

To apply for this job please visit join.com.